ac 67 Responsible Gambling —
Stay safe and enjoy within your limits
Entertainment is fine, but going beyond your limits can cause harm. ac 67 wants you to play consciously and safely. On this page you will find all the information on self-exclusion, setting deposit limits and getting support when you need it.
Keep gambling as entertainment, not a problem
At ac 67 we believe that betting and playing casino games is a form of entertainment — not a source of income or a way to solve financial problems. We are committed to ensuring every player has an enjoyable experience. The tools available on our platform let you keep your own gambling habits in check.
Gambling-related problems can affect people of any age and background. It is important to be aware as soon as the first signs of a problem appear. More information on responsible gambling is available in the ac 67 FAQ section. The age requirement and rules of use are clearly stated in our Terms and Conditions — every member is responsible for following them.
Remember, if you suspect that gambling is having a negative effect on your daily life or family relationships, do not wait — use the tools below or contact our support team. Under our Privacy Policy, all information you share on this matter is kept completely confidential.
Safe gambling tools
Use the features ac 67 provides to shape your own gambling environment.
Deposit limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is reached, you will automatically be stopped from depositing more.
Session time limit
Set a time limit on how long you play in one session. When the set time is up, you will be automatically logged out.
Temporary break (cooldown)
Temporarily close your account for anywhere between 24 hours and 30 days. During this time no betting or casino activity will be possible.
Self-exclusion
If you are experiencing long-term problems, you can request that your account be fully closed for a set period. The process for reversing this decision is intentionally slow.
Activity history review
View your deposit, withdrawal and betting history. Understand your spending over weeks or months and make decisions based on what you see.
Direct support
Contact ac 67's 24/7 live chat at any time. Our support team is always ready to assist in Bengali and English.
Activate an account break
Fill in the form below to notify our support team. Your request is usually processed within 24 hours. Contact live chat for further assistance.
Warning signs of problem gambling
If you notice these signs in yourself or someone close to you, take action right away.
Spending beyond your budget
Taking money from household funds or savings to fund gambling.
Urge to chase losses
Feeling a strong urge to place more bets in order to recover money that was lost.
Hiding from family and friends
Concealing or lying to family about how much time or money is being spent on gambling.
Emotional distress
Feeling irritable, anxious or low when unable to gamble; feeling that gambling is the only source of relief.
How ac 67 keeps you protected
- Registration and play are completely blocked for anyone under 21.
- Age and identity are verified during the account verification process.
- If unusual gambling patterns are detected, the support team may reach out.
- No bonus or promotional messages are sent while self-exclusion is active.
- Player data and activity history are stored with secure encryption.
- All deposit and withdrawal requests are processed through secure payment channels.
Where to go for help
Acknowledging a problem is a sign of strength. Support is available through any of the options below.
ac 67 live chat
Our support team is available to talk with you seven days a week, 24 hours a day. Support is available in Bengali and English. Self-exclusion or limit requests can also be made through live chat.
Contact by email
If you are not comfortable speaking directly, write to us in detail by email. Our support address is: [email protected] — your message will be answered.
Family and professional advice
Talk openly with the people close to you. If needed, seek help from a mental health specialist or professional counsellor — there is no shame in doing so.
Principles of responsible gambling
Before you start playing, decide how much time and money you are willing to spend that day. Stop when you reach that limit — play for entertainment, not to win. Remember, every game outcome is random and there is no predetermined strategy that guarantees a win.
Never gamble with borrowed money or money taken from others. Do not place bets while under the influence of alcohol or any other substance. Make sure children and minors cannot access your account — always keep your account password private.
If gambling becomes a way of relieving stress, that is a sign of a problem. Play as a hobby for fun, not as a way out of life's difficulties. Read our Privacy Policy to understand how the information we hold about you is used.