ac 67 Privacy Policy

1

What Information We Collect

When you create an account, use our services, and complete transactions on the ac 67 platform, various types of information are collected. The purpose of this collection is to provide you with a safe, effective, and personalised service.

1.1 Information You Provide Directly

During registration and account management, you provide the following information yourself:

Full name and date of birth (for age verification and identity confirmation)
Email address and mobile number
Login credentials (username and encrypted password)
Payment account details (bKash, Nagad, Rocket, Upay numbers; bank account details)
Copy of National ID card or other government-issued identity document (for identity verification when required)
Contact address and other profile information

1.2 Automatically Collected Information

While you use our platform, certain information is automatically collected through technical means:

IP address and device identifier information
Browser type, operating system, and screen resolution
Cookies and session data (to ensure service functionality)
Log files and access duration
Gaming activity, betting, and transaction history
Page visits and click patterns

1.3 Information Received from Third Parties

Limited information may be received from payment processing companies and identity verification services where applicable. This information is used solely for account verification and fraud prevention.

2

Purpose of Using Information

Collected information is used only for specific, legitimate, and transparent purposes. ac 67 never uses your information for unnecessary or unauthorised purposes.

Purpose	Description
Account Management	Managing account creation, login verification, and profile updates
Payment Processing	Safely completing deposit and withdrawal transactions
Identity and Age Verification	Confirming user identity and preventing access by those under 21
Customer Support	Providing assistance via live chat and email and resolving issues
Security and Fraud Prevention	Detecting suspicious activity and keeping accounts secure
Service Improvement	Analysing user experience to improve the platform
Legal Obligations	Meeting applicable legal requirements and maintaining records

            
            ac 67 does not sell your personal information to third parties. Information is not shared with third parties for any marketing purpose.
          

3

Information Storage and Security

ac 67 applies industry-standard technical and organisational measures to keep your information secure. Your data is transmitted via SSL encryption and stored on secure servers.

3.1 Technical Security Measures

SSL/TLS encryption used for all data transmission
Passwords and sensitive information stored using strong hashing algorithms
Server protection through firewalls and intrusion detection systems
Regular security audits and vulnerability testing
Two-factor authentication support

3.2 Data Retention Period

All information is retained while the account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements. After this period, information is securely deleted or anonymised.

3.3 Response to Data Breaches

If a data breach occurs and it appears likely to affect your rights, ac 67 will notify you by email as quickly as possible and take steps to limit the damage.

4

Cookie Policy

The ac 67 website uses cookies and similar tracking technologies. These help improve your browsing experience, ensure service functionality, and analyse usage patterns.

4.1 Types of Cookies

Essential Cookies: Necessary for login sessions, security tokens, and basic platform functionality
Functional Cookies: Store your preferences, language selection, and personalisation settings
Analytics Cookies: Collect page usage statistics to help improve the service

4.2 Cookie Controls

You can disable or delete non-essential cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

5

Information Disclosure and Third Parties

ac 67 may share limited information with third parties only in specific circumstances and under strict confidentiality agreements.

5.1 Authorised Third Parties

Payment Processing Partners: Limited information is shared with bKash, Nagad, Rocket, Upay, and banking partners for transaction verification
Identity Verification Services: Authorised providers are engaged to complete the KYC process
IT Service Providers: Contracted companies for hosting, cloud storage, and technical support

5.2 Disclosure Under Legal Obligations

In the case of court orders, lawful requests from investigative authorities, or other legal requirements, necessary information may be provided to the relevant authorities. Where possible, you will be informed in advance.

            
            All third-party partners operate under strict data protection agreements and may not use the information they receive for any other purpose.
          

6

Your Rights

As an ac 67 user, you have certain important rights over your personal information. You may contact us at any time to exercise these rights.

Right of Access: The right to know what information we hold about you and to request a copy of it
Right to Rectification: The right to request correction of any inaccuracies or incomplete details in your information
Right to Erasure: The right to request deletion of your data in certain circumstances (where there is no legal obligation to retain it)
Right to Restrict Processing: The right to request that processing of your information be temporarily paused in certain cases
Right to Data Portability: The right to receive your information in a structured, machine-readable format
Right to Object: The right to object to certain types of processing of your information

To exercise any of the above rights, please contact our support team. We respond in Bengali and English via 24-hour live chat and email.

7

Minors and Age Verification

ac 67 strictly refrains from providing services to those under 21. Age verification is mandatory at registration, and additional identity documents may be requested if needed.

If we ever discover that a minor has fraudulently created an account, that account will be closed immediately and the associated information will be deleted. To learn more about responsible gaming, please visit our Responsible Gaming page.

8

International Data Transfers

ac 67's server infrastructure may be located in various countries. Your information may be transferred to and stored on those servers. Appropriate safeguards are ensured for any such data transfer.

Standard contractual clauses and applicable data protection standards are followed for data transfers.

9

Policy Changes

ac 67 may review and update this Privacy Policy from time to time. For any significant changes, you will be notified by email or through a notice on the platform.

The updated policy will take effect from the date of publication. Continued use of the platform after changes are made will be considered as your acceptance of the new policy.

To learn about the terms governing general use of our services, you may read the About Us page, which contains a brief overview of the platform's operations and policies.

10

Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact the ac 67 support team directly. We treat every request with care.

Contact us by email: [email protected]

Our support team is available seven days a week, twenty-four hours a day via live chat and email in both Bengali and English.